Looking for Customer Support / TeleCaller Jobs in Ludhiana?
Ludhiana stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering a growing number of customer support and telecalling professionals active openings at present. This steadily growing job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 9 new roles added in recent hiring cycles.
What Is the Salary for Customer Support / TeleCaller Jobs in Ludhiana?
Customer Support / TeleCaller salaries in Ludhiana range between ₹15,000–₹20,000 per month. Entry-level roles begin near ₹15,000, while professionals with 2–4 years experience approach ₹20,000. Pay is structured as fixed + performance incentives and has remained stable year over year.
Top Localities for Customer Support / TeleCaller Jobs in Ludhiana
Customer Support / TeleCaller jobs in Ludhiana are concentrated across
Focal Point,
Model Town,
BRS Nagar. These areas draw employers due to strong infrastructure and connectivity. Candidates in Ludhiana can focus on these zones to optimise commute efficiency.
What Skills Are Required for Customer Support / TeleCaller Jobs in Ludhiana?
Employers expect proficiency in customer query resolution, call handling, CRM usage supported by patience, clear communication, active listening. Tool familiarity such as Zoho CRM, Freshdesk, Zendesk, IVR systems is common. Minimum eligibility starts at 10th pass, while Graduate and customer service certification improve shortlisting chances.
Customer Support / TeleCaller Job Opportunities in Ludhiana
Ludhiana offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.