34 Customer Support / TeleCaller Jobs in Ludhiana

Ludhiana has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 29 new roles added in recent hiring cycles.

Top employers recruiting customer support and telecalling professionals in Ludhiana include Muthoot Fincorp, ESS and Blinkit across BPO, e-commerce, banking. Overall, 25 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

In Ludhiana, Customer Support / TeleCaller jobs are primarily located in Sahnewal, Feroz Gandhi Market and Dugri. These locations attract employers because of their infrastructure and connectivity. Candidates in Ludhiana should prioritise these zones to improve commute efficiency.

Customer Support / TeleCaller openings in Ludhiana span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.

Employers expect proficiency in customer query resolution, call handling, CRM usage supported by patience, clear communication, active listening. Tool familiarity such as Zoho CRM, Freshdesk, Zendesk, IVR systems is common. Minimum eligibility starts at 10th pass, while Graduate and customer service certification improve shortlisting chances.

Customer Support / TeleCaller roles in Ludhiana offer salaries ranging from ₹1–₹23,000 per month. Entry-level positions start near ₹1, while professionals with 2–4 years experience approach ₹23,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Ludhiana offers a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs, where candidates can apply using filters such as locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.