Company: Club Malwa Private Limited
Job Title: Calling Executive
Job Type: Full-Time
Experience: Freshers
Shift: 9 Hours(12:30 pm to 9:30 pm)
Salary: As per company standards
Location: Ludhiana
Job Responsibilities:
Handle incoming and outgoing calls professionally.
Communicate with customers and provide relevant information.
Respond to customer queries through emails.
Draft, manage, and follow up on emails in a professional manner.
Maintain call records, email records, and customer information.
Follow up with customers regarding pending queries and requests.
Coordinate with internal departments to resolve customer issues.
Ensure timely responses to calls and emails.