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Customer Support Field Boy

salary 10,000 - 12,000 /month
company-logo
job companyRoxy Cycles
job location Focal Point, Ludhiana
job experience6 - 36 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Field Boy to join our team at Roxy Cycles. The role offers ₹10,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to Cycle. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Field Boy job

  1. What are the eligibility criteria for this Customer Support Field Boy job?
    Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Computer Knowledge for this Customer Support Field Boy job offered by Roxy Cycles in Focal Point, Ludhiana.
  2. What salary is offered for this Customer Support Field Boy job?
    Ans : The salary for this Customer Support Field Boy job ranges between ₹10,000-₹12,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Boy job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Focal Point, Ludhiana.
  5. How many vacancies are there for this Customer Support Field Boy job?
    Ans : There is 1 vacancy for this Customer Support Field Boy role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this Customer Support Field Boy role. Only male candidates are eligible.
  7. What does the role of Customer Support Field Boy involve?
    Ans : As a Customer Support Field Boy, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Boy position is Focal Point, Ludhiana.
  9. Who is the right fit for this Customer Support Field Boy job?
    Ans : A candidate having skills like Computer Knowledge with 1-3 years of experience is the right fit for this Customer Support Field Boy job.
  10. What makes this Customer Support Field Boy job a good opportunity?
    Ans : This Customer Support Field Boy job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 12000

Contact Person

Amit Mittal

Interview Address

C-116, Focal Point, Focal Point, Ludhiana
Posted a day ago
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