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Customer Support Tele calling

salary 9,000 - 11,000 /month*
company-logo
job companyJiya Traders
job location Jamalpur, Ludhiana
incentive₹1,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
1 Opening
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Languages: Hindi, Punjabi
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
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Job Benefits: PF
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Job Description

We are looking for a Tele calling to join our team at Jiya Traders. The role offers ₹ 9,000 - ₹ 11,000 and involves managing customer calls, delivering outstanding customer service related to travel agent. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Tele calling job

  1. What are the eligibility criteria for this Customer Support Tele calling job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Domestic Calling for this Customer Support Tele calling job offered by Jiya Traders in Jamalpur, Ludhiana.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹9,000-₹11,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jamalpur, Ludhiana.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There is 1 vacancy for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
  7. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Jamalpur, Ludhiana.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹9,000-₹11,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 9000 - ₹ 11000

Regional Languages

Punjabi, Hindi

Contact Person

HR Team
Posted a day ago

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Job Hai > Jobs in Ludhiana > Customer Support / TeleCaller Jobs in Ludhiana > Tele calling