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Customer Support Tele calling

salary 8,000 - 12,000 /month
company-logo
job companySilo Fortune Private Limited
job location Sector-39 Ludhiana, Ludhiana
job experience6 - 12 months Experience in Customer Support / TeleCaller
1 Opening
full_part_time Full Time/Part Time

Skills Required

Query Resolution
Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: Logistics
sales
Languages: Hindi, Punjabi
qualification
12th Pass and above
gender
Females Only
jobShift
5 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at SILO FORTUNE PRIVATE LIMITED. The role offers ₹8,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Tele calling job

  1. What skills and experience do you need for this Customer Support Tele calling job?
    Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Query Resolution, Domestic Calling, Computer Knowledge along with 1-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹8,000-₹12,000 per month in this Customer Support Tele calling position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-39 Ludhiana, Ludhiana.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Customer Support Tele calling job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele calling, you will work on skills like Query Resolution, Domestic Calling, Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Sector-39 Ludhiana, Ludhiana.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution, Domestic Calling, Computer Knowledge along with 1-1 years of experience is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹8,000-₹12,000 per month. This is a Both opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, data entry operator

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 12000

Regional Languages

Punjabi, Hindi

English Proficiency

Yes

Contact Person

Amit Kumar

Interview Address

Sco- 39, Sector - 39, Opp Sacred Heart School, Sector-39, Ludhiana
Posted a day ago
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