International Voice Process Agent

Job description:

Greetings from IntouchCX !

We are currently Hiring for International Non Voice Process | Email support and Chat support

contact : HR Prabhavathi

Phone number : 7483273683

Email ID : Prabhavathi.v@intouchcx.com

Interview Details

Date: Mon - Friday

Time: 10:00 AM 3:00 PM IST

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100

Landmark: opposite to Kauvery Hospital

Location: Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me 7483273683 .

This role involves:

Having daily interactions with the customer to handle issues from end to end via chat & Email.

Going the extra mile to engage customers in solving issues and ensuring satisfaction

Quickly and effectively building rapport with customers while diagnosing and resolving i issues

Providing white glove service and having the ability to provide an overall excellent customer experience

Managing customer expectations regarding estimated response times.

Critical Skills:

Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation

Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs

Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements:

Must successfully pass a background check

Plus 2 is a must Graduation degree is a plus

Must have at least six months customer service experience or equivalent

Experience in the gaming/tech support industry is a plus

Perks and Benefits:

2 way free cab and food provided

Attractive incentives and attendance bonus is also provided

To schedule your interview kindly cantact

HR Prabhavathi send cv to 7483273683

Email ID : Prabhavathi.v@intouchcx.com

Job Types: Full-time, Permanent

Benefits:

• Food provided

• Health insurance

• Paid sick time

• Paid time off

• Provident Fund

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Voice Process Agent job

1. What is the eligibility criteria to apply for this International Voice Process Agent job?
   Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Voice Process Agent job?
   Ans: This International Voice Process Agent job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Voice Process Agent job?
   Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., Intouch Cx.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process Agent role?
   Ans: There is an immediate opening of 70 International Voice Process Agent at Intouch Cx
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process Agent job?
   Ans: This International Voice Process Agent job has Night Shift.