International BPO Executive

20,000 - 40,000 /month

Concentrix

Sakinaka, Mumbai

0 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

20 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International BPO Executive to join our team at CONCENTRIX. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International BPO Executive job

What is the eligibility criteria to apply for this International BPO Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International BPO Executive job?
Ans: This International BPO Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International BPO Executive job?
Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., Concentrix.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International BPO Executive role?
Ans: There is an immediate opening of 20 International BPO Executive at Concentrix
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International BPO Executive job?
Ans: This International BPO Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Cab, PF

Skills Required

International Calling

Shift

Day

Salary

₹ 20000 - ₹ 40000

English Proficiency

Yes

Contact Person

Ayush Agrawal

Posted 10+ days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > International BPO Executive