Email Process Executive

23,000 - 27,300 /month

Tech Mahindra

Sakinaka, Mumbai

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Email Process Executive to join our team at Tech Mahindra to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹23000 - ₹27300 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Email Process Executive job

What skills and experience do you need for this Email Process Executive job?
Ans : To apply for this Email Process Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Email Process Executive job ranges between ₹23,000-₹27,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sakinaka, Mumbai.
How many vacancies are there for this Email Process Executive job?
Ans : There are 10 vacancies for this Email Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Email Process Executive job?
Ans : As a Email Process Executive, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email Process Executive position is Sakinaka, Mumbai.
Who is the right fit for this Email Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Email Process Executive job.
What makes this Email Process Executive job a good opportunity?
Ans : This Email Process Executive job is a good opportunity as it offers a salary between ₹23,000-₹27,000 per month. This is a Full Time job and has 10 openings.