Customer Care Representative

Job description

What would be the roles and responsibilities

• Providing complete information about the product to the customer.

• Solving all product or service related issues of the customers.

• Preparing the Customer Service Guidelines

• Keeping a Record of the Customers

• Giving the right pitch to the potential customers, so they end up buying the product or availing the services.

• Keeping a proper record of the customers.

• Maintaining and updating the information of the customers regularly.

• Providing the best possible solution to the queries of the customers.

• Making products and services reports by collecting and analysing the information provided by the customers.

What we are looking for in a candidate

• Should be Confident & Dynamic.

• Should have a bent towards Sales.

• Excellent interpersonal and listening skills

• Good persuasion skill.

• Should be efficient in converting customer interest into sales.

• Good negotiation skills.

• Team Player

• Quick learner, creative and achiever.

• Passionate about work output.
  

Desired Skills and Experience-

• SSC or higher education.

• Fresher or Experience

• Ability to communicate effectively Hindi & English language.

• Basic computer skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹48000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Policybazaar Insurance Brokers Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 10 Customer Care Representative at Policybazaar Insurance Brokers Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Rotational Shift.