International Call Center

18,000 - 40,000 /month*

Policybazaar Insurance Brokers Private Limited

Sector 44 Gurgaon, Gurgaon

₹10,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Motor Insurance

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a International Call Center to join our team at Policybazaar Insurance Brokers Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹18,000 - ₹40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Call Center job

What is the eligibility criteria to apply for this International Call Center job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this International Call Center job?
Ans: This International Call Center job will have 6 working days.
Are there any charges applicable while applying or joining this International Call Center job?
Ans: No, there is no fee applicable for applying this International Call Center job and during the employment with the company, i.e., Policybazaar Insurance Brokers Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Call Center role?
Ans: There is an immediate opening of 10 International Call Center at Policybazaar Insurance Brokers Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Call Center job?
Ans: This International Call Center job has Rotational Shift.