Customer Care Officer

25,000 - 35,000 /month

Foiwe Info Global Solutions Private Limited

Silk Board, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Males Only

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities

· Monitor and analyse large volumes of financial transactions to detect fraud patterns and suspicious behavior.

· Investigate user activities such as payments, chargebacks, refunds, and payout requests to assess risk.

· Use internal tools and risk indicators to identify anomalies and escalate high-risk cases.

· Document findings, prepare clear investigation reports, and recommend appropriate actions.

· Collaborate with Trust & Safety, Compliance, Product, and Engineering teams to enhance fraud controls and workflows.

· Provide insights for improving detection rules, automation, and operational processes.

· Maintain accuracy, confidentiality, and adherence to operational guidelines.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Officer job

What is the eligibility criteria to apply for this Customer Care Officer job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Officer job?
Ans: This Customer Care Officer job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Officer job?
Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Foiwe Info Global Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Officer role?
Ans: There is an immediate opening of 10 Customer Care Officer at Foiwe Info Global Solutions Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Officer job?
Ans: This Customer Care Officer job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Insurance, Medical Benefits

Shift

Rotational

Contract Job

Salary

₹ 25000 - ₹ 35000

English Proficiency

Contact Person

Pavithra Jonna

Posted 10+ days ago

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