Customer Support Executive

30,000 - 37,000 /month*

Ishaan Global

Silk Board, Bangalore

₹5,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, PAN Card, Aadhar Card

Job Description

We’re Hiring | Customer Experience Specialist – Trading

📍 Location: Bengaluru

💰 Salary: ₹32,000 / month

⏰ Shift Timings: 9 AM – 6 PM | 10 AM – 7 PM (Rotational)

📅 Work Schedule: 6 Days a Week | Rotational Week Off

⚡ Joining: Immediate Joiners Preferred

We are hiring a Customer Experience Specialist – Trading for a fast-growing fintech trading platform. This role suits candidates who understand markets and can deliver fast, accurate support during live trading hours.

🔹 Key Responsibilities

✔ Handle customer queries via chat, email, and calls

✔ Support customers on KYC, funds, trades & platform usage

✔ Provide real-time support during live market hours

✔ Coordinate with Operations, Risk, Product & Tech teams

✔ Identify recurring issues and improve customer experience

🔹 Requirements

✔ Futures & Options (F&O) trading knowledge – Mandatory

✔ Experience in Customer Support / Fintech / Broking Operations

✔ Strong communication & analytical skills

✔ Familiarity with Freshdesk, Exotel, or similar tools

✔ Graduate (Any discipline)

✔ Comfortable with rotational shifts & rotational week off

📩 Interested candidates can apply or contact:

📞 Sravani (HR): 8970477659

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Ishaan Global.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Ishaan Global
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.