• Skillset:
o Customer-centric approach with a demonstrated focus on customer delight
o Strong problem-solving abilities and customer obsession mindset
o Ability to handle real-life customer scenarios effectively (scenario-based assessment will be part of the evaluation)
o Hindi & English (Must)
Interview Rounds (Same Day)
1. TA Screening: Strong screening of English and Hindi communication skills.
2. Mettl Test - B2 Clearance is mandatory
3. Behavioural Assessment Test (No filtering criteria)
4. Hiring Manager.