BPO Non Voice Process Executive

25,000 - 42,000 /month*

Foiwe Info Global Solutions Private Limited

Silk Board, Bangalore

₹2,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

5 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

Job Title: Non-Voice Process Executive / Non-Voice Support Associate

Job Description:

We are looking for a detail-oriented Non-Voice Process Executive to handle customer interactions through written communication channels such as email, chat, and back-office systems. The role focuses on providing accurate, timely, and professional support without voice calls.

Key Responsibilities:

Respond to customer queries via email, chat, or ticketing systems
Process and update customer information accurately in internal databases
Resolve issues by following standard operating procedures (SOPs)
Ensure high levels of quality, accuracy, and turnaround time
Coordinate with internal teams when required
Maintain data confidentiality and compliance standards
Meet daily productivity and quality targets

Required Skills & Qualifications:

Good written communication skills (English)
Basic computer knowledge (MS Word, Excel, email tools)
Strong attention to detail and accuracy
Ability to work independently and manage time effectively
Graduate / Undergraduate / Fresher (as per requirement)

Preferred Skills:

Experience in BPO or back-office operations
Familiarity with CRM or ticketing tools
Typing speed of 25–30 WPM or above

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this BPO Non Voice Process Executive job

What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹42000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Foiwe Info Global Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Non Voice Process Executive role?
Ans: There is an immediate opening of 20 BPO Non Voice Process Executive at Foiwe Info Global Solutions Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job has Rotational Shift.