BPO Non Voice Process Executive

25,000 - 42,000 /month*

Foiwe Info Global Solutions Private Limited

Silk Board, Bangalore

₹2,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

5 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

Job Title: Non-Voice Process Executive / Non-Voice Support Associate

Job Description:

We are looking for a detail-oriented Non-Voice Process Executive to handle customer interactions through written communication channels such as email, chat, and back-office systems. The role focuses on providing accurate, timely, and professional support without voice calls.

Key Responsibilities:

Respond to customer queries via email, chat, or ticketing systems
Process and update customer information accurately in internal databases
Resolve issues by following standard operating procedures (SOPs)
Ensure high levels of quality, accuracy, and turnaround time
Coordinate with internal teams when required
Maintain data confidentiality and compliance standards
Meet daily productivity and quality targets

Required Skills & Qualifications:

Good written communication skills (English)
Basic computer knowledge (MS Word, Excel, email tools)
Strong attention to detail and accuracy
Ability to work independently and manage time effectively
Graduate / Undergraduate / Fresher (as per requirement)

Preferred Skills:

Experience in BPO or back-office operations
Familiarity with CRM or ticketing tools
Typing speed of 25–30 WPM or above

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this BPO Non Voice Process Executive job

What skills and experience do you need for this BPO Non Voice Process Executive job?
Ans : To apply for this BPO Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹42,000 per month in this BPO Non Voice Process Executive position.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-5 years of experience can apply for this BPO Non Voice Process Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a BPO Non Voice Process Executive, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This BPO Non Voice Process Executive job is located in Silk Board, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this BPO Non Voice Process Executive job.
Why should you apply for this BPO Non Voice Process Executive job?
Ans : This BPO Non Voice Process Executive job offers a salary between ₹25,000-₹42,000 per month. This is a Full Time opportunity and has 20 openings available.