International Non Voice Process

46,000 - 58,000 /month

Bhagirathi International

Work from home

1 - 4 years Experience in Customer Support / TeleCaller

20 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Meal, PF

Internet Connection, Laptop/Desktop, Aadhar Card, Bank Account

Job Description

We are looking for a International Non Voice Process to join our team at Bhagirathi International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹46000 - ₹58000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this International Non Voice Process job

What skills and experience do you need for this International Non Voice Process job?
Ans : To apply for this International Non Voice Process job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹46,000-₹58,000 per month in this International Non Voice Process position.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Non Voice Process, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This International Non Voice Process job is located in 5th block Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience is ideal for this International Non Voice Process job.
Why should you apply for this International Non Voice Process job?
Ans : This International Non Voice Process job offers a salary between ₹46,000-₹58,000 per month. This is a Full Time opportunity and has 20 openings available.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Meal, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process, english proficiency, technical support executive