A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
14,500 - 68,000 /month*
Socialstaff India Private Limited
Sector 18 Gurgaon, Gurgaon
₹40,000 incentives included
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time
Customer Care Executive – Job Description
Job Title: Customer Care Executive
Location: Gurgaon (Gurugram), Haryana
Experience: Freshers & Experienced Candidates
Employment Type: Full-time
Shift: Rotational Shifts
Job Overview
We are looking for enthusiastic and customer-focused Customer Care Executives to join our team in Gurgaon. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer queries professionally.
Key Responsibilities
Handle customer queries and provide appropriate solutions through calls, chats, or emails.
Resolve customer complaints efficiently and professionally.
Maintain a high level of customer satisfaction.
Provide accurate information about products/services.
Follow company policies and standard operating procedures.
Maintain proper records of customer interactions.
Coordinate with internal teams whenever required.
Meet assigned performance and customer service targets.
Requirements
Minimum qualification: 12th pass / Graduate preferred.
Freshers and experienced candidates can apply.
Excellent verbal and written communication skills.
Customer-oriented approach with a problem-solving attitude.
Basic computer knowledge.
Comfortable working in rotational shifts.
Ability to work in a fast-paced environment.
Salary & Incentives
Fixed Salary: ₹14,500 – ₹28,000 per month
Incentives: Up to ₹40,000 per month, based on performance
Attractive growth and career development opportunities.
Location
Gurgaon (Gurugram), Haryana
Shift: Rotational
Who Should Apply: Candidates who are confident communicators, enjoy interacting with people, and are looking to build a career in customer service are encouraged to apply.
Interested candidates can contact - 9518159848(MOHIT)
High Demand
