Customer Care Executive

Job Opening – Customer Support Executive (Airline Process)

Company: AKASA Airlines

Location: Turbhe (Navi Mumbai)

Employment Type: Full-Time

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Compensation

For Freshers:

CTC: ₹22,000

In-Hand: ₹18,000

For Experienced (6 months+):

CTC: ₹28,500

In-Hand: ₹24,000

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Shift Timings

Male Candidates: Rotational Shifts (Starting from 7:00 AM, 24x7 coverage)

Female Candidates: Day Shifts (Any 9 hours till 8:00 PM)

Weekly Off: 1 Rotational Off

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Eligibility Criteria

Freshers or Minimum 6 months of experience in Customer Service

Must clear the Versant Test with a minimum score of 4

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Key Responsibilities

Handle customer queries and complaints through calls, chats, and emails

Provide accurate information on flight bookings, schedules, and policies

Manage inbound and outbound interactions professionally

Resolve customer concerns and escalate complex cases when required

Support back-office operations such as documentation and follow-ups

Ensure high levels of customer satisfaction and service quality

Company Name - Turbhe Navi Mumbai

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., One Point One Solutions Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at One Point One Solutions Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Flexible Shift.