Customer Care Executive

20,000 - 28,000 /month

Algor Supplychain Solutions Private Limited

turbhe, Navi Mumbai

3 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Logistics

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Coordination with customers & vendorsPrepare MIS for corporate customersPreparing Daily MIS for clients for daily update on their shipments.POD follow up and Billing update.Coordination with sales team for Pickup and Delivery records.Share customer feed back forms and update same in excel sheet.Preparing rout performance reportPreparing MIS report on daily basis and sending the same to the managers.Coordinating with sales team for Work order.Coordinating with sales team for invoicing details and other charges and assist same tobilling department.Coordinating with operations team for vehicle reaching on time.Tracking and monitoring the shipment allocated and give timely updates to customer..Assist customer with a proper update and keep them updated in any emergencies.Tactfully handle situations and provide a good service to all our customers.Timely details to operations team about the shipment with proper unloading , loading detailswith contact number. Good communication and verbal skills.To fulfil vehicle requirements for clients by asking planning department and informed same
to customer.Managing all customer related queries during shipment buy coordinating with Operations,

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 3-7 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is turbhe, Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 3-7 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹28,000 per month. This is a Full Time job and has 1 openings.