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Telecalling Team Leader

salary 30,000 - 38,000 /month
company-logo
job companySapna Enterprise
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
star
Internet Connection, Aadhar Card

Job Description

We are looking for a Telecalling Team Leader to join our team at Sapna Enterprise. The role offers ₹ 30,000 - ₹ 38,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Team Leader job

  1. Can freshers or experienced candidates apply for this Telecalling Team Leader role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Telecalling Team Leader role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecalling Team Leader job ranges between ₹30,000-₹38,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecalling Team Leader job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecalling Team Leader job?
    Ans : As a Telecalling Team Leader, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecalling Team Leader job is located in Andheri (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Telecalling Team Leader job.
  10. Why should you apply for this Telecalling Team Leader job?
    Ans : This Telecalling Team Leader job offers a salary between ₹30,000-₹38,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 38000

Regional Languages

Hindi

Contact Person

Sapna
Posted 4 hours ago
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