Telecaller

20,000 - 25,000 /month

Info Edge (india) Limited

turbhe, Navi Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Motor Insurance

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal, PF, Accomodation

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Info Edge (india) Limited to handle customer calls, provide exceptional customer support and resolve queries related to Motor Insurance. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in turbhe, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.