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Counsellor

salary 15,000 - 20,000 /month
company-logo
job companyAnanta Recruitment Bharat Private Limited
job location Ashiyana Colony, Lucknow
job experience6 - 36 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Counsellor to join our team at Ananta Recruitment Bharat Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Counsellor job

  1. What is the eligibility criteria to apply for this Counsellor job?
    Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Lucknow.
  3. How many working days are there for this Counsellor job?
    Ans: This Counsellor job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Counsellor job?
    Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., Ananta Recruitment Bharat Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Counsellor role?
    Ans: There is an immediate opening of 2 Counsellor at Ananta Recruitment Bharat Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Counsellor job?
    Ans: This Counsellor job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

No

Contact Person

Deepa Singh
Posted 7 hours ago
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