Tele calling

15,000 - 60,000 /month*

Samradhya Bhumi Entertainment Private Limited

Kapoorthla, Lucknow

₹10,000 incentives included

Freshers in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Query Resolution

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi, Punjabi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Samradhya Bhumi Entertainment Private Limited. The role offers ₹15000 - ₹85000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Tele calling job

What is the eligibility criteria to apply for this Tele calling job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹60000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Tele calling job?
Ans: This Tele calling job will have 6 working days.
Are there any charges applicable while applying or joining this Tele calling job?
Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Samradhya Bhumi Entertainment Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Tele calling role?
Ans: There is an immediate opening of 20 Tele calling at Samradhya Bhumi Entertainment Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Tele calling job?
Ans: This Tele calling job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

6 days working

Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge, Computer Knowledge, Domestic Calling, Domestic Calling, Domestic Calling, Domestic Calling, International Calling, International Calling, International Calling, International Calling, Query Resolution, Query Resolution, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process