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Customer Relationship Manager

salary 15,000 - 35,000 /month
company-logo
job companyBps Security
job location Kamta, Lucknow
job experience1 - 5 years Experience in Customer Support / TeleCaller
Replies in 24hrs
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

Job Summary:

We're looking for an experienced Customer Relationship Manager to join our team! You'll be the face of our company, handling customer queries, resolving issues, and ensuring our clients & units run smoothly with us.

Key Responsibilities:

- Manage customer relationships & queries via phone, email, & other channels

- Resolve customer complaints & issues efficiently

- Coordinate with internal teams to ensure smooth operations

- Handle client communications & ensure their needs are met

- Monitor & report on customer satisfaction & feedback 📊

- Drive customer retention & growth initiatives

- Ensure excellent customer experience across all touchpoints

Requirements:

- 2+ years of experience in customer relationship management or similar role

- Excellent communication & problem-solving skills

- Fluent in handling customers, clients, & internal teams

- Ability to work independently & manage operations smoothly

- Experience with CRM software/tools (like Salesforce, Zoho, etc.) is a plus.

What We Offer:

- Competitive salary & benefits

- Growth opportunities in a dynamic company

- Training & development programs

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Manager job

  1. What skills and experience do you need for this Customer Relationship Manager job?
    Ans : To apply for this Customer Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
  2. What salary is offered for this Customer Relationship Manager job?
    Ans : The salary for this Customer Relationship Manager job ranges between ₹15,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kamta, Lucknow.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
  7. What does the role of Customer Relationship Manager involve?
    Ans : As a Customer Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Relationship Manager job is located in Kamta, Lucknow.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Relationship Manager job.
  10. Why should you apply for this Customer Relationship Manager job?
    Ans : This Customer Relationship Manager job offers a salary between ₹15,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 35000

English Proficiency

Yes

Contact Person

VAISHNAVI VERMA

Interview Address

632/112 , near kamta police chowki, faizabad road , Lucknow, UP - 226016, Kamta, Lucknow
Posted 13 hours ago
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