School Counsellor

15,000 - 75,000 /month

S S Solar Powar

Tedhi Pulia, Lucknow

4 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Education

Languages: Hindi

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a School Counsellor to join our team at Samradhyabhumigroup. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 15,000 - ₹ 75,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 4 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6 years of experience.

More about this School Counsellor job

What skills and experience do you need for this School Counsellor job?
Ans : To apply for this School Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 4-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹75,000 per month in this School Counsellor position.
What shift and timings does this job follow?
Ans : This School Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tedhi Pulia, Lucknow.
How many vacancies are there for this School Counsellor job?
Ans : There are 50 vacancies for this School Counsellor role.
Is this job open for all genders?
Ans : Yes, this School Counsellor job is open for both male and female candidates.
What work will you do in this role?
Ans : As a School Counsellor, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this School Counsellor position is Tedhi Pulia, Lucknow.
Who is the right fit for this School Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 4-6 years of experience is the right fit for this School Counsellor job.
What makes this School Counsellor job a good opportunity?
Ans : This School Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹75,000 per month. This is a Full Time job and has 50 openings.