Looking for Customer Support / TeleCaller Jobs in Kochi?
Kochi is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 16 new roles added in recent hiring cycles.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Kochi
In Kochi, top employers hiring customer support and telecalling professionals include
RailYatri and
Blinkit across BPO, e-commerce, banking. In total, 19 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.
Customer Support / TeleCaller Job Opportunities in Kochi
Customer Support / TeleCaller openings in Kochi include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.
Top Localities for Customer Support / TeleCaller Jobs in Kochi
Customer Support / TeleCaller jobs within Kochi are largely concentrated in
Edapally,
Kalamassery and
kacheripadi. Employers prefer these areas for their infrastructure and connectivity. Candidates in Kochi can target these zones to optimise commute efficiency.
What Skills Are Required for Customer Support / TeleCaller Jobs in Kochi?
Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.
What Is the Salary for Customer Support / TeleCaller Jobs in Kochi?
In Kochi, Customer Support / TeleCaller salaries range from ₹1–₹22,000 per month. Entry-level positions begin near ₹1, while professionals with 2–4 years experience move toward ₹22,000. Pay is structured as fixed + performance incentives and has remained stable year over year.
Apply for Customer Support / TeleCaller Jobs in Kochi
With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Kochi, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.