25 Customer Support / TeleCaller Jobs in Kochi

Kochi is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 18 new roles added in recent hiring cycles.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while a graduate degree and customer service certification enhance shortlisting chances.

Customer Support / TeleCaller jobs within Kochi are largely concentrated in Edapally, Palarivattom and Kalamassery. Employers prefer these areas for their infrastructure and connectivity. Candidates in Kochi can target these zones to optimise commute efficiency.

Major employer hiring customer support and telecalling professionals in Kochi include RailYatri across BPO, e-commerce, banking. Combined, 22 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Customer Support / TeleCaller openings in Kochi span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.

In Kochi, Customer Support / TeleCaller salaries range from ₹15,000–₹25,000 per month. Entry-level positions begin near ₹15,000, while professionals with 2–4 years experience move toward ₹25,000. Pay is structured as a fixed salary plus performance incentives and has remained stable year over year.

Kochi offers a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs, where candidates can apply using filters such as locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.