Voice & Non-Voice Customer Support Executive

18,000 - 22,000 /month

Railyatri

kacheripadi, Kochi

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

Diploma and above

All genders

6 days working | Day Shift

Job Description

Desired Experience & Skills:-

Identify customer concerns and provide timely support for their queries.
Be proficient in our products and services and communicate effectively to the customer.
Responding to queries from customers and giving timely support when requested.
Coordinating with multiple teams to ensure the timely response to inquiries.
Collecting customer feedback and upselling our services wherever applicable.
Ensure all communications are logged timely and correctly.
Ensure individual sales targets are met without fail.
Flexible to work on rotational shifts.
Excellent communication and interpersonal skills.
Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Voice & Non-Voice Customer Support Executive job

Who is eligible to apply for this Voice & Non-Voice Customer Support Executive job at Railyatri?
Ans : Candidates should have a Diploma and above qualification and skills like Non-voice/Chat Process for this Voice & Non-Voice Customer Support Executive job offered by Railyatri.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Voice & Non-Voice Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in kacheripadi, Kochi.
How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
Ans : There are 5 vacancies for this Voice & Non-Voice Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Voice & Non-Voice Customer Support Executive, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Customer Support Executive position is kacheripadi, Kochi.
Who is the right fit for this Voice & Non-Voice Customer Support Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-7 years of experience is the right fit for this Voice & Non-Voice Customer Support Executive job.
What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 5 openings.