Customer Support Executive

17,000 - 23,000 /month*

Primeiro Innovative Solution Private Limited

kacheripadi, Kochi

₹1,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Description

Job Title: Customer Support Executive

Location: Kacheripady, Ernakulam, Kerala
Employment Type: Full-Time / Consultant (Based on Experience)
Industry: Customer Service / Telecom / BPO
Experience Required: 0 – 3 Years (Customer Support / BPO Experience Mandatory)
Salary Range: ₹17,000 – ₹22,000 (In-hand, based on experience)
Shift: Rotational (9 hours including 1-hour break)
Working Days: 6 days/week, 1 weekly off (rotational)

Role Overview:

We are seeking dedicated and proactive Customer Support Executives with 0–3 years of customer service experience to join our team. The ideal candidate will handle customer interactions efficiently, resolve queries promptly, and ensure a superior customer experience.

Key Responsibilities:

Handle inbound and outbound customer calls professionally.
Identify customer concerns and provide accurate, timely support.
Gain deep knowledge of products and services to communicate effectively.
Coordinate with internal departments for quick issue resolution.
Log all interactions accurately in CRM systems.
Collect customer feedback and identify upselling opportunities.
Meet daily and monthly sales or service targets.
Be flexible to work in rotational shifts, including night shifts.

Required Skills & Qualifications:

Minimum Qualification: 12th Pass / Graduate.
Excellent communication skills in English and Hindi (additional language proficiency is an advantage).
1–3 years of experience in Customer Support, BPO, or Call Center operations.
Strong interpersonal, problem-solving, and multitasking abilities.
Customer-oriented mindset with a focus on quality service delivery.

What We Offer:

Competitive salary based on experience.
Performance-based incentives.
Opportunity for career growth and skill enhancement.
Supportive and collaborative work culture.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹23,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in kacheripadi, Kochi.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Customer Support Executive job is located in kacheripadi, Kochi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹17,000-₹23,000 per month. This is a Full Time opportunity and has 5 openings available.