Job Role: Debt recovery Process by calling NPA customer
• Raise settlement & Complaints on the CRM tool.
• Educate customers about cibil and collect pending amount.
• Maintain adequate knowledge levels on products, processes and systems
used
• Ensure collection target are met
• Skills Required:
o Excellent verbal communication skills
o Time management skills to manage
o Ability to comprehend, capture as well as interpret basic
customer information
o Strong communication with customer
o Knowledge of Banking / Credit cards/ Cibil / Loan preferred