A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 18,000 /month
Nextgen Property Adviser Private Limited
KPHB, Hyderabad
0 - 6 months Experience in Telesales / Telemarketing
Full Time
Job Description
We are looking for a representative to join our team at 1trec as a Customer Support Executive – Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.
Role and Responsibilities
Managing outbound and inbound calls in timely manner.
Provide accurate information about products and services.
Identify and assess customer needs to achieve satisfaction.
seize opportunity to upsell the product.
Build sustainable relationships and trust with customer account through open & interactive communication.
Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
Maintain Client Interaction logs in CRM.
Stay updated on industry and best practices.
Contribute to a positive and supportive team environment.
You will be a perfect fit, if you have
Bachelor’s degree in any discipline.
Strong communication skills and customer centric approach.
Ability to learn quickly and adapt to changing situation.
Basic computer skills and familiar with Ms Office
Problem Solving Attitude and willingness to take on new challenges.
Willingness to work in flexible hours.
