Customer Support Executive

Job Description 

We are looking for a representative to join our team at 1trec as a Customer Support Executive – Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services. 

Role and Responsibilities 

• Managing outbound and inbound calls in timely manner.  

• Provide accurate information about products and services. 

• Identify and assess customer needs to achieve satisfaction.   

• seize opportunity to upsell the product. 

• Build sustainable relationships and trust with customer account through open & interactive communication. 

• Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.  

• Maintain Client Interaction logs in CRM. 

• Stay updated on industry and best practices. 

• Contribute to a positive and supportive team environment.  

You will be a perfect fit, if you have 

• Bachelor’s degree in any discipline. 

• Strong communication skills and customer centric approach. 

• Ability to learn quickly and adapt to changing situation. 

• Basic computer skills and familiar with Ms Office 

• Problem Solving Attitude and willingness to take on new challenges.  

• Willingness to work in flexible hours.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Nextgen Property Adviser Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at Nextgen Property Adviser Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.