Senior Telecaller

20,000 - 30,000 /month

Meera Empower Private Limited

KPHB, Hyderabad

1 - 3 years Experience in Telesales / Telemarketing

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Sales Type: Healthcare

Diploma and above

All genders

6 days working | Day Shift

Job Description

Job Description

We are looking for a Telecaller Executive (Male&Female) with 1+ years of experience in the hospital or healthcare industry. The candidate will be responsible for handling patient calls, appointment scheduling, follow-ups, and hospital service inquiries, ensuring excellent patient communication and lead conversion.

Key Responsibilities:

Make outbound and attend inbound hospital telecalling calls
Handle patient appointment bookings and confirmations
Follow up with patients for consultations, diagnostics, and procedures
Explain hospital services, doctors’ availability, and treatment packages
Maintain and update patient call records in CRM/HMS
Coordinate with front office, billing, and medical departments
Handle patient queries, feedback, and basic grievance resolution
Achieve daily call targets and conversion goals.

Required Skills

Minimum 1+ year experience as Telecaller in hospital / clinic
Graduate / Intermediate (any discipline)
Strong communication skills in Telugu, Hindi & English
Knowledge of hospital appointment systems and CRM tools
Basic computer skills – MS Office, call logging, data entry
Patient-friendly, persuasive, and professional attitude

Preferred Candidate Profile:

Experience in multi-specialty hospital or diagnostic center
Ability to work under targets and pressure
Willingness to work in shifts
Immediate joiners preferred.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Senior Telecaller job

Who is eligible to apply for this Senior Telecaller job at Meera Empower Private Limited?
Ans : Candidates should have a Diploma and above qualification and skills like Computer Knowledge, Domestic Calling for this Senior Telecaller job offered by Meera Empower Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Senior Telecaller position.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in KPHB, Hyderabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Senior Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Senior Telecaller, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Senior Telecaller job is located in KPHB, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-3 years of experience is ideal for this Senior Telecaller job.
Why should you apply for this Senior Telecaller job?
Ans : This Senior Telecaller job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.