Customer Relationship Executive

Company Name : HDFC LTD (On Payroll)

Location:Ghansoli

Employment Type: Full-time / Permanent

Job Summary:

The customer Relationship Executive is responsible for generating leads, contacting potential customers, and promoting HDFC Home Loan products over the phone. The role involves understanding customer needs, explaining loan features and eligibility, and ensuring smooth coordination with the sales and operations teams for closure

Key Responsibilities:

Make outbound calls to potential and existing customers to promote HDFC Home Loan products.

Explain product features, loan eligibility, interest rates, and benefits clearly and professionally.

Generate leads and convert them into successful sales.

Follow up with interested customers and assist them throughout the loan process.

Maintain daily call logs, lead details, and conversion records.

Coordinate with the field sales and operations teams for document collection and loan disbursement.

Ensure high levels of customer satisfaction through quality service and professional communication.

Stay updated on current loan products, policies, and competitor offerings.

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Key Skills Required:

Excellent communication and interpersonal skills (in English, Hindi, and regional languages).

Strong persuasion and negotiation skills.

Basic understanding of financial products, especially loans.

Goal-oriented and self-motivated.

Eligibility Criteria:

Education: Minimum Graduation (HSC with 1 year on paper experience)

Experience: 0–3 years in telesales, preferably in banking, NBFC, or financial services.

Freshers Graduate with good communication skills are also welcome.

Salary & Benefits:

Fixed salary as per industry standards (HDFC on-roll).

Attractive incentives based on sales performance.

Health insurance and other HDFC employee benefits.

Career growth opportunities within HDFC Group.

Working Days & Hours:

Days: Monday to Saturday

Timings: 9:30 AM – 6:30 PM

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹24000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Hdfc Bank.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 13 Customer Relationship Executive at Hdfc Bank
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.