Voice & Non-Voice Customer Support Executive

15,000 - 30,000 /month

Wrixty Services Private Limited

Ghansoli, Navi Mumbai

0 - 6 years Experience in Telesales / Telemarketing

Replies in 24hrs

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Lead Generation

MS Excel

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Description

Job Summary:

Customer Support Executive ka role hai customers ke issues resolve karna jo payments, transactions ya app use se related hote hain. Candidate ko calls, chats aur emails ke through customers ko assist karna hota hai.

Key Responsibilities:

Customer queries handle karna (Call/Chat/Email)

Failed transactions, refund aur payment issues resolve karna

Customers ko app use karne me guide karna

Complaints ko timely resolve karna

CRM system me data update karna

High customer satisfaction maintain karna

Required Skills:

Good communication skills (Hindi + English)

Basic computer & smartphone knowledge

Problem-solving ability

Patience aur polite behavior

Fintech knowledge (basic understanding of UPI/payments)

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

What skills and experience do you need for this Voice & Non-Voice Customer Support Executive job?
Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 0-6 years of experience.
What salary is offered for this Voice & Non-Voice Customer Support Executive job?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹15,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
Ans : There are 50 vacancies for this Voice & Non-Voice Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What does the role of Voice & Non-Voice Customer Support Executive involve?
Ans : As a Voice & Non-Voice Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Ghansoli, Mumbai.
Who is the right fit for this Voice & Non-Voice Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 0-6 years of experience is the right fit for this Voice & Non-Voice Customer Support Executive job.
What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 50 openings.