Telesales Bpo Team Leader

30,000 - 90,000 /month*

3i Business Solutions Private Limited

Sector 59 Noida, Noida

₹50,000 incentives included

1 - 2 years Experience in Telesales / Telemarketing

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Lead Generation

MS Excel

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: Health/ Term Insurance

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Key Responsibilities

Lead, manage, and motivate a team of Health Insurance Sales Executives.
Drive daily, weekly, and monthly sales targets for the team.
Monitor individual and team performance against defined KPIs.
Ensure achievement of sales, conversion, revenue, and productivity targets.
Conduct daily team huddles, performance reviews, and coaching sessions.
Monitor calls and provide regular feedback to improve sales pitch and conversion.
Handle escalations and support team members in closing difficult cases.
Ensure adherence to approved sales processes, quality standards, and compliance requirements.
Identify performance gaps and implement appropriate corrective action plans.
Coordinate with Training, Quality, MIS, and Operations teams for smooth process functioning.
Prepare and share regular performance reports and business updates with management.
Maintain team discipline, attendance, productivity, and overall employee engagement.
Support new-hire onboarding, product/process training, and on-floor coaching.
Drive incentive and contest-based activities to improve team performance.

Candidate Profile
- Graduate in any discipline preferred.
- Minimum 1–2 years of experience in Health Insurance Sales, preferably in a BPO/contact-center environment.
- Minimum 1 year of Team Leader experience managing a sales team.
- Strong knowledge of health insurance products and sales processes.
- Proven track record of achieving sales targets.
- Strong leadership, coaching, and people-management skills.
- Excellent communication and negotiation skills.
- Good understanding of sales metrics such as Conversion %, AHT, Productivity, Revenue, Login/Connect %, and Achievement %.
- Good analytical and problem-solving abilities.
- Comfortable working in a target-driven and high-pressure environment.
- Proficiency in MS Excel and basic reporting.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telesales Bpo Team Leader job

What skills and experience do you need for this Telesales Bpo Team Leader job?
Ans : To apply for this Telesales Bpo Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telesales Bpo Team Leader job ranges between ₹30,000-₹90,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telesales Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 59 Noida, Noida.
How many vacancies are there for this Telesales Bpo Team Leader job?
Ans : There are 2 vacancies for this Telesales Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telesales Bpo Team Leader job is open for both male and female candidates.
What are the key responsibilities of this Telesales Bpo Team Leader job?
Ans : As a Telesales Bpo Team Leader, key responsibilities include skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Telesales Bpo Team Leader position is Sector 59 Noida, Noida.
Who is the right fit for this Telesales Bpo Team Leader job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 1-2 years of experience is the right fit for this Telesales Bpo Team Leader job.
What makes this Telesales Bpo Team Leader job a good opportunity?
Ans : This Telesales Bpo Team Leader job is a good opportunity as it offers a salary between ₹30,000-₹90,000 per month. This is a Full Time job and has 2 openings.