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Telesales Bpo Team Leader

salary 20,000 - 35,000 /month
company-logo
job companyNoblecore Recruitment (opc) Private Limited
job location Sector 59 Noida, Noida
job experience1 - 2 years Experience in Telesales / Telemarketing
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Lead Generation
MS Excel
Outbound/Cold Calling
Wiring
Communication Skill

Job Highlights

sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

Hiring: Team Leader – Sales BPO / Lead Generation & Pre-Sales


Department: Sales / BPO Operations
Position: Team Leader – Sales
Process: Lead Generation | Pre-Sales | Real Estate | Sales BPO
Employment Type: Full-Time
Work Model: Work From Office / Hybrid, as applicable

About the Role

We are looking for an experienced and target-oriented Sales BPO Team Leader to manage a team handling lead generation, pre-sales, customer engagement and sales conversion across real estate and other sales-driven processes.

The ideal candidate should have strong experience in BPO sales, tele-sales, lead generation, pre-sales or real estate processes, with the ability to drive team productivity, conversion and revenue-oriented KPIs.

Key Responsibilities

  • Manage, mentor and monitor a team of Sales / Pre-Sales Executives.

  • Drive daily, weekly and monthly sales and lead-generation targets.

  • Handle processes involving real estate lead generation, property enquiries, pre-sales and customer qualification.

  • Ensure effective calling, lead qualification, follow-ups and appointment generation.

  • Monitor connectivity, lead conversion, appointment conversion and sales funnel metrics.

  • Conduct regular team huddles, performance reviews and coaching sessions.

  • Track individual and team KPIs and implement corrective action plans wherever required.

  • Ensure proper CRM/data updating and maintain process discipline.

  • Monitor call quality, customer handling and adherence to SOPs.

  • Coordinate with Sales, Quality and Operations teams to improve overall conversion.

  • Identify performance gaps and conduct coaching, feedback and refresher training.

  • Prepare and share daily/weekly performance reports with management.

  • Drive a high-performance, target-oriented and customer-centric team culture.


Preferred Process Experience

Candidates with experience in any of the following processes will be preferred:

  • Real Estate / Property Sales

  • Lead Generation

  • Pre-Sales / Inside Sales

  • Tele-Sales

  • Property Portals / Real Estate Aggregators

  • BFSI / Insurance Sales

  • EdTech Sales

  • E-commerce Sales

  • B2C / B2B Sales Processes

  • International / Domestic Sales BPO

Key Skills

  • Excellent communication and interpersonal skills

  • Strong sales and objection-handling ability

  • Team handling and people management

  • Target and conversion-oriented approach

  • Good understanding of sales funnels and lead management

  • Strong follow-up and escalation management skills

  • Good knowledge of CRM, MS Excel / Google Sheets

  • Ability to analyse team performance and sales metrics

  • Strong coaching and motivational skills

Eligibility

  • 2–5 years of experience in BPO Sales / Tele-Sales / Lead Generation / Pre-Sales.

  • Minimum 1–2 years of Team Leader / Team Handling experience preferred.

  • Experience in Real Estate / Property Sales / Lead Generation processes will be an added advantage.

  • Candidates must be comfortable working in a target-driven environment.

Key Performance Metrics

Lead Generation | Conversion | Sales | Appointment Generation | Revenue | Productivity | Quality | Attendance | Attrition | Customer Experience

What We Look For

A hands-on Team Leader who can lead from the front, understand the sales funnel, coach people, manage performance and consistently convert business targets into measurable results.

Drop a text on whatsapp to - 9217418481


Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telesales Bpo Team Leader job

  1. What skills and experience do you need for this Telesales Bpo Team Leader job?
    Ans : To apply for this Telesales Bpo Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹35,000 per month in this Telesales Bpo Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Telesales Bpo Team Leader job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 59 Noida, Noida.
  5. How many vacancies are there for this Telesales Bpo Team Leader job?
    Ans : There are 99 vacancies for this Telesales Bpo Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Telesales Bpo Team Leader job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telesales Bpo Team Leader, you will work on skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill.
  8. What is the job location for this position?
    Ans : The job location for this Telesales Bpo Team Leader position is Sector 59 Noida, Noida.
  9. Who is the right fit for this Telesales Bpo Team Leader job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 1-2 years of experience is the right fit for this Telesales Bpo Team Leader job.
  10. What makes this Telesales Bpo Team Leader job a good opportunity?
    Ans : This Telesales Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 35000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Noida, Sector 59, Noida
Posted 10+ days ago
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