Tele calling

Company Overview

We are a leading financial services company specializing in short-term unsecured personal loans through our advanced technology platform. Our mission is to provide quick and reliable financial solutions to young salaried professionals across India.

Key Responsibilities

• Customer Outreach: Make outbound calls to customers with overdue accounts to discuss payment options.

• Negotiation: Work with customers to establish suitable payment plans based on their financial situations.

• Record Maintenance: Update and maintain accurate records of all interactions and payment statuses.

• Issue Resolution: Address customer inquiries and resolve issues related to payments promptly.

• Collaboration: Coordinate with internal teams to resolve complex cases and ensure efficient billing processes.

• Compliance: Adhere to company policies, procedures, and collection laws and regulations.

Qualifications

• Education: High school diploma or equivalent; a bachelor's degree is preferred.

• Experience: 0.6–2 years in collections or a related field; freshers with strong communication skills are welcome to apply.

• Skills:

  • Excellent verbal and written communication skills.

  • Strong negotiation and problem-solving abilities.

  • Proficiency in using collection software and MS Office applications.

  • Ability to handle sensitive customer information with confidentiality.

Preferred Skills

• Language Proficiency: Fluency in Hindi and Gujarati is essential for effective communication with diverse customers.

• Technical Skills: Competency in Tally ERP 9 is advantageous for managing financial transactions.

• Analytical Skills: Ability to assess customers' financial situations and offer appropriate solutions.

Benefits

• Performance Bonuses: Incentives based on collection targets and overall performance.

• Health Insurance: Comprehensive coverage for employees.

• Professional Development: Opportunities for training and career advancement within the company.

• Work Environment: Supportive team culture with a focus on continuous improvement.

• It is a Full Time Sales / Business Development job for candidates with Freshers.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9000 - ₹12000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., MAGNUM MEM PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 30 Tele calling at MAGNUM MEM PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has 09:00 AM - 06:00 PM timing.