Lead Management: Research, find, and qualify new prospects (cold/warm calling, digital campaigns).
Customer Engagement: Build rapport, understand needs, explain product features/benefits, and answer questions via calls/emails/demos.
Sales Process: Nurture leads through the funnel, manage follow-ups, negotiate terms, close deals, and process orders.
Data & Reporting: Maintain accurate records in CRM, track performance metrics (calls, conversion rates, quotas), and report on sales data.
Collaboration: Work with marketing for lead quality and product teams for feedback on offerings.
Product Expertise: Stay updated on product details, industry trends, and competitor offerings.