Call Centre Agent

Job Description:

We are seeking an enthusiastic and persuasive Telly Caller to join our immigration consultancy office in Jalandhar. The ideal candidate will be responsible for handling outbound and inbound calls, explaining immigration services, and converting leads into appointments or walk-ins.

Key Responsibilities:

• Make outbound calls to potential clients regarding immigration and visa services.

• Explain services, eligibility, and documentation required for different immigration programs (e.g., Study Visa, PR, Work Permit).

• Follow up with leads and maintain a strong pipeline of interested clients.

• Schedule appointments for walk-ins or consultations with immigration counselors.

• Maintain proper records of calls and leads using CRM software or Excel.

• Provide basic customer support and resolve queries over the phone.

• Meet daily/weekly targets for call volume and lead conversions.

Requirements:

• Minimum 12th pass; graduate preferred.

• Prior experience in telecalling or customer service is a plus.

• Excellent communication skills in Hindi, Punjabi, and English.

• Good convincing and interpersonal skills.

• Basic knowledge of immigration processes is an advantage (training can be provided).

• Ability to work independently and as part of a team.

Perks & Benefits:

• Fixed salary + incentives (performance-based)

• Training provided

• Supportive work environment

• Career growth opportunities in the immigration industry

(MEET TO HR MEENU MAM

(CALL THIS NO 9256255550)

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Call Centre Agent job

1. What is the eligibility criteria to apply for this Call Centre Agent job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Jalandhar.
3. How many working days are there for this Call Centre Agent job?
   Ans: This Call Centre Agent job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre Agent job?
   Ans: No, there is no fee applicable for applying this Call Centre Agent job and during the employment with the company, i.e., OM VISA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre Agent role?
   Ans: There is an immediate opening of 10 Call Centre Agent at OM VISA
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Call Centre Agent job?
   Ans: This Call Centre Agent job has 09:00 सुबह - 06:00 शाम timing.