17 Customer Support / TeleCaller Jobs in Jalandhar

Jalandhar has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 13 new roles added in recent hiring cycles.

Customer Support / TeleCaller jobs in Jalandhar are concentrated across Rama Mandi, Adampur and Wadala. These areas draw employers due to strong infrastructure and connectivity. Candidates in Jalandhar can focus on these zones to optimise commute efficiency.

Customer Support / TeleCaller openings available in Jalandhar span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.