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Customer Support Telecalling Executive

salary 16,000 - 18,000 /month
company-logo
job companyBestconcern Services Private Limited
job location Reru, Jalandhar
job experience1 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Telecalling Executive to join our team at Bestconcern Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹16,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Telecalling Executive job

  1. What qualifications and experience are required for this Customer Support Telecalling Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹16,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Reru, Jalandhar.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There is 1 vacancy for this Customer Support Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Reru, Jalandhar.
  8. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 18000

Contact Person

gagan

Interview Address

Reru, Reru, Jalandhar
Posted 4 hours ago

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Job Hai > Jobs in Jalandhar > Customer Support / TeleCaller Jobs in Jalandhar > Telecalling Executive