Job Title: Operations Executive (Hindi Voice Community) – URPopular

About URPopular

URPopular is India’s leading influencer marketing company, working with top brands and creators across the country. We are expanding our new voice-based influencer community and are looking for an Operations Executive to manage and grow this network.

Position Overview

The Operations Executive will be responsible for onboarding, monitoring, and managing voice influencers and agents who talk to users through one-on-one phone conversations. The goal is to increase the number of active voice influencers, ensure consistent activity, and maintain quality and engagement standards.

Key Responsibilities

1. Onboarding & Training

• Identify and onboard new Hindi-speaking voice influencers and agents.
• Explain their role, work process, and earning structure clearly.
• Help them set up and begin making professional voice calls.
• Conduct orientation and support sessions as needed.

2. Monitoring & Reporting

• Track influencer activity, daily talking hours, and engagement quality.
• Maintain accurate daily reports and performance sheets.
• Identify inactive members and re-activate or replace them as required.

3. Retention & Motivation

• Keep onboarded influencers engaged and motivated.
• Conduct follow-ups, give feedback, and encourage consistent participation.
• Recognize top performers and highlight their progress.

4. Quality & Growth

• Maintain conversation quality and professionalism across all voice interactions.
• Increase total speaking time and overall engagement within the Hindi community.
• Suggest new ways to improve efficiency and grow the network of voice influencers.

Key Performance Indicators (KPIs)

• Number of new voice influencers onboarded
• Average talking time and activity per day
• Retention and engagement levels
• Accuracy of daily reports
• Overall community growth

Requirements

Must-Have Skills

• Excellent command of Hindi (spoken and written)
• Good communication and convincing skills
• Basic English for reporting and coordination
• Ability to manage and motivate remote teams
• Proficiency in Excel / Google Sheets
• Organized and detail-oriented working style

Preferred Experience

• 1–3 years of experience in Operations, Community Management, Customer Success, or Telecalling Supervision
• Prior work with influencer marketing, creator networks, or voice-based projects is a plus

Work Details

• Location: Remote / Work from Home
• Language Focus: Hindi (North & Central India)
• Working Hours: 8 hours per day
• Reporting To: Operations Head / Community Manager

Personality Fit

• Energetic, result-driven, and disciplined
• Strong people skills and empathetic communicator
• Comfortable handling performance tracking and reporting
• Passionate about the influencer and creator ecosystem

Apply Now

If you enjoy managing people, ensuring performance, and building engaged communities — We are hiring for URPopular.

Send your resume to careers@urpopular.com
Subject: Application – Operations Executive (Hindi Voice Community)

• It is a Full Time Marketing job for candidates with 6 months - 3 years of experience.

More about this Operation Executive job

1. What is the eligibility criteria to apply for this Operation Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Operation Executive job?
   Ans: This Operation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Executive job?
   Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., Fbf Entertainment Private Limited.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Operation Executive role?
   Ans: There is an immediate opening of 1 Operation Executive at Fbf Entertainment Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Marketing job.
8. What are the timings of this Operation Executive job?
   Ans: This Operation Executive job has 09:30 AM - 06:30 PM timing.