Back Office Sales Assistant

Description:

• Location: Andheri East kurla Rd, Mumbai

• Experience: 3 – 5 Years

• Working days : Monday - Friday | 6 Days ( with 4th Sat off)

• Work Time : 9:30 Am t0 6:30 Pm 
  

Role Overview

We are looking for a Sales Backend Coordinator who will support the sales team by managing customer communication, coordinating orders, maintaining reports, and ensuring smooth execution of sales and delivery processes across India.

Key Responsibilities

• Make daily calls to potential customers to introduce Enkos and promote company products to generate enquiries.

• Schedule meetings and coordinate visits for the sales team with prospective clients.

• Handle social media promotions for Enkos and its various brands.

• Coordinate with customers, suppliers, internal teams, and warehouse for smooth operations.

• Promote COLO products across various platforms including government bids and private platforms.

• Respond promptly to customer emails, calls, and inquiries to ensure high levels of customer satisfaction.

• Manage order processing, ensuring orders are accurately entered and processed as per customer requirements.

• Ensure timely delivery of orders and maintain coordination with logistics teams.

• Maintain active communication with sales representatives to ensure prompt order execution.

• Manage Pan India deliveries including address verification, documentation, and POD submission.

• Coordinate meetings and align communication between customers and suppliers when required.

• Maintain customer-wise MIS reports and sales data records.

• Manage and execute sales and purchase-related coordination activities.

• Coordinate with the warehouse team for stock management and order dispatch. Visit the warehouse whenever required for stock verification and coordination with the team.

Key Skills Required

• Strong communication and coordination skills

• Good follow-up and customer handling ability

• Knowledge of order processing and MIS reporting

• Basic understanding of social media promotions

• Ability to manage multiple tasks and deadlines

• Working knowledge of MS Excel and documentation

• It is a Full Time Back Office / Data Entry job for candidates with 3 - 6+ years Experience.