Technical Assistant

We are seeking a professional and dynamic Problem-Solver in the field of Technical Support Executive resources.
This position demands suitable personnel to manage and carry out the roles and responsibilities independently.
 Responsibilities
• Research and identify solutions to software issues. • Ask customers targeted questions to quickly understand the root of the problem. • Track computer system issues through to resolution, within agreed time limits. • Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue. • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers). • Provide prompt and accurate feedback to customers. • Refer to internal databases or external resources to provide accurate tech solutions. • Ensure all issues are properly logged. • Prioritize and manage several open issues at one time. • Follow up with clients to ensure their IT systems are fully functional after troubleshooting. • Prepare accurate and timely reports. • Document technical knowledge in the form of notes and manuals. • Maintain jovial relationships with clients.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 0 - 1 years of experience.

More about this Technical Assistant job

1. What is the eligibility criteria to apply for this Technical Assistant job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Technical Assistant job?
   Ans: This Technical Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Technical Assistant job?
   Ans: No, there is no fee applicable for applying this Technical Assistant job and during the employment with the company, i.e., SENSYS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technical Assistant role?
   Ans: There is an immediate opening of 5 Technical Assistant at SENSYS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Technical Assistant job?
   Ans: This Technical Assistant job has 10:00 AM - 06:31 PM timing.