Desktop Support Engineer

IT Support Specialist

Job Purpose:

Provide technical support for desktops, laptops, servers, and peripherals to ensure smooth IT operations. Troubleshoot issues, manage IT assets, maintain network connectivity, and support employee onboarding/offboarding.

Key Responsibilities:

- System Support & Maintenance

- Install, configure, and maintain desktops, laptops, and peripherals

- Perform regular maintenance, software updates, and performance checks

- Troubleshoot and resolve hardware and software issues

- MS Office & Email Support

- Assist with MS Office applications and Outlook configuration

- Troubleshoot email syncing issues and mailbox access

- Server Room & Network Support

- Maintain server infrastructure and monitor performance

- Support LAN/WAN connectivity and internet access

- Coordinate with vendors for network-related concerns

- Security & Antivirus Management

- Install, update, and monitor antivirus software

- Conduct virus scans and ensure system security

- Report and resolve security risks or breaches

- Printer & Peripheral Support

- Set up and maintain network printers and peripherals

- Resolve connectivity or driver-related issues

- IT Asset Management

- Maintain IT Asset Register and update records

- Record issuance and return of IT assets

- Ensure returned equipment is inspected and ready for redeployment

- Documentation & Reporting

- Maintain logs of IT issues and resolutions

- Prepare periodic reports on IT support activities

- Assist in IT audits and

[11/11, 12:47 pm] Meta AI: IT Support Specialist

Job Purpose:

Provide technical support for desktops, laptops, servers, and peripherals to ensure smooth IT operations. Troubleshoot issues, manage IT assets, maintain network connectivity, and support employee onboarding/offboarding.

Key Responsibilities:

- System Support & Maintenance

- Install, configure, and maintain desktops, laptops, and peripherals

- Perform regular maintenance, software updates, and performance checks

- Troubleshoot and resolve hardware and software issues

- MS Office & Email Support

- Assist with MS Office applications and Outlook configuration

- Troubleshoot email syncing issues and mailbox access

- Server Room & Network Support

- Maintain server infrastructure and monitor performance

- Support LAN/WAN connectivity and internet access

- Coordinate with vendors for network-related concerns

- Security & Antivirus Management

- Install, update, and monitor antivirus software

- Conduct virus scans and ensure system security

- Report and resolve security risks or breaches

- Printer & Peripheral Support

- Set up and maintain network printers and peripherals

- Resolve connectivity or driver-related issues

- IT Asset Management

- Maintain IT Asset Register and update records

- Record issuance and return of IT assets

- Ensure returned equipment is inspected and ready for redeployment

- Documentation & Reporting

- Maintain logs of IT issues and resolutions

- Prepare periodic reports on IT support activities

- Assist in IT audits and inventory verifications

Requirements:

- Diploma/Bachelor's degree in IT, Computer Science, or related field

- 1-3 years of experience in desktop support, IT helpdesk, or hardware/network maintenance

- CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent certification (preferred)

Skills:

- MS Office, Outlook, and Windows operating systems

- Server maintenance and network configurations

- IT asset management and documentation

- Problem-solving and troubleshooting

- Communication and multitasking

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 3 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Diploma and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Olives Suppliers And Marketers.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 1 Desktop Support Engineer at Olives Suppliers And Marketers
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.