Job Title: Head of Quality Assurance
Location: [Rithala]
Department: Quality & Compliance
Reporting To: Managing Director / COO
Industry: Electronic Manufacturing / CCTV Systems
🎯 Job Purpose
To lead and manage the Quality Assurance function across all manufacturing operations, ensuring product reliability, regulatory compliance, and continuous improvement in quality systems for CCTV and electronic products.
📌 Key Responsibilities
Quality Strategy & Leadership
Develop and implement company-wide quality assurance strategies aligned with ISO standards and industry benchmarks.
Lead cross-functional quality initiatives to improve product performance and reduce defects.
Process Control & Compliance
Oversee incoming, in-process, and final inspection protocols for PCB assemblies, camera modules, and electronic components.
Team Management
Build and mentor a high-performing QA/QC team across production lines.
Define roles, KPIs, and training plans for quality inspectors and engineers.
Customer & Supplier Quality
Handle customer complaints, root cause analysis, and corrective actions using tools like 8D, Fishbone, and Pareto.
Audit and qualify suppliers based on quality metrics and reliability standards.
Documentation & Reporting
Maintain quality manuals, SOPs, and inspection reports.
Present monthly dashboards on defect rates, yield, and CAPA status to senior management.
Continuous Improvement
Drive Six Sigma, Lean, and Kaizen initiatives to optimize quality and reduce waste.
Implement statistical process control (SPC) and failure mode analysis (FMEA).
🧠 Required Skills & Qualifications
Criteria Details
Education B.Tech/M.Tech in Electronics, Electrical, or related field
Experience 8 years in QA/QC, with 4+ years in leadership roles in electronics/CCTV manufacturing
Tools Familiarity with ERP systems, SPC software, and quality analytics
Soft Skills Strong analytical thinking, leadership, communication, and problem-solving abilities
🚀 Preferred Traits
Experience with SMT, wave soldering, and camera module testing.
Exposure to international quality standards and export compliance.
Ability to collaborate with R&D, production, and service teams.