कस्टमर केयर एग्जीक्यूटिव

WORK FROM OFFICE

• Greetings from Smart Call Centre Solutions Pvt. Ltd. We are an International BPO Cum IT Company. We have an urgent requirement FOR FRESHERS as well as EXPERIENCED (Experienced candidates MUST HAVE EXPERIENCE IN INTERNATIONAL BPO VOICE ) With good Communication Skill In English for our International Voice Process.

Positions we are hiring for - Customer Care Executive(fresher & Experience both will be eligible)

Customer Support (someone has experience in inbound calling )

SR.CCE(Someone who knows how to close calls for outbound International sales )

Team Leaders(Someone who has hands- on experience in handling team in international process)

FRESHERS ARE ELIGIBLE FOR CUSTOMER CARE EXECUTIVE ROLE & CUSTOMER SUPPORT ROLE.

FULL TIME NIGHT SHIFT – 9:30pm to 6:30am / (CCE / SR. CCE /TL/ Customer Support)

FULL TIME DAY/MORNING SHIFT - 7am to 4pm /11am to 8pm (someone has experience in international out bound calling )(minimum 6months of experience )

PART TIME SHIFT - 5:30 PM TO 9:45PM

Eligibility –

1. Ability to Speak In English Fluently (Mandatory)

2. Education Minimum 12 Pass and Above

3. Age Limit 18 to 45 Yrs

4. Desired Candidate Profile: • Excellent Communication Skill • Willing to Work on Fixed Night Shift for US shift • Handling Inbound/Outbound Calls effectively.

5.Benefits – On -Spot Offer Letter Attractive Salary Packages (Fixed Salary + Unlimited Incentives) Excellent Career Growth Salary No Bar For Deserving Candidates Sundays fixed off with 2 Saturdays offs ( for CS department it is roster 6 days off in a month). Office located in Central Kolkata therefore excellent connectivity by buses & metro with almost whole Kolkata & nearby districts.

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।