A hospital receptionist serves as the first point of contact for patients, visitors, and healthcare professionals. This role blends administrative efficiency with compassionate communication to ensure smooth hospital operations and a positive patient experience.
🧩 Key Responsibilities
- 👋 Greet and direct patients, visitors, and staff with professionalism and empathy
- 📞 Answer and manage incoming calls; route them to appropriate departments
- 📅 Schedule, confirm, and manage patient appointments
- 🗂️ Register new patients and update existing records accurately
- 💳 Verify insurance details and collect co-payments or deductibles
🎯 Required Skills
- 💬 Excellent verbal and written communication
- 🤝 Strong customer service and interpersonal skills
- 🧠 Attention to detail and organizational ability
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💼 Work Environment
- Indoor hospital setting with direct patient interaction
- Fast-paced and emotionally sensitive atmosphere
- Full-time or part-time shifts, often during regular business hours
Salary-
30000 to 35000