Patient Service Executive Job Description
The primary responsibilities of the role are as follows:
• Perform Hair / Skin Therapies such as Grohair,STM Cell, HVT, Hydrafacials, Medifacials, Laser treatments, Dermaheal,etc
• Interact with Patients and ensure high degree of customer service.
• Working along with Dermatologist/Doctors in providing Advanced Cosmetic services.
• Working along with Aesthetic advisor/Clinic head and assist him/her in various functioning of the clinic.
· Inventory Management, equipments, consumables upkeep
. Callings for appointments/revenue generation
• Record keeping in system
• 60% Call Handling 40% personal interaction.
• Handling Inbound & Outbound calls.
• Dispensing Medicines
- Responsible for Patient Management at the centre
- Intermediate between the Patients and Doctors
• He/ She will be assisting the PCM
• Having skills of interaction with people,
- Reference collection from existing patients
- Handling other clinic responsibilities Only Consultant (OC) Calling
- Follow up calling
• Courier tracking
- Correction of Reference collected