Job Title: Customer Service Team Leader (Female)
Location: Kurji, Patna
Experience Required: Minimum 2 Years
Salary: ₹20,000 – ₹25,000 per month
Contact: 9153918500
Job Description:
We are looking for an experienced Female Customer Service Team Leader to manage and support our customer service team. The ideal candidate should have strong communication and leadership skills, a problem-solving mindset, and the ability to motivate and guide the team to deliver excellent service.
Key Responsibilities:
Supervise and guide the customer service team to achieve performance targets.
Handle customer queries and ensure timely resolution.
Monitor team performance and provide regular feedback.
Maintain customer satisfaction and handle escalations professionally.
Prepare daily/weekly reports and share updates with management.
Train new team members on processes and communication standards.
Requirements:
Minimum 2 years of experience in customer service or team handling role.
Excellent communication and interpersonal skills.
Strong leadership qualities and a positive attitude.
Proficiency in MS Office and CRM tools preferred.
Ability to work under pressure and manage multiple tasks.
To Apply:
Call or WhatsApp at 9153918500
Job Type: Full-Time
Gender Preference: Female
Location: Kurji, Patna
Salary Range: ₹20,000-25000