Job Description – Operations Manager / Project Delivery Lead
Company: 360 IT HUB Pvt. Ltd.
Location: 228, SAVIRAM, 1ST CROSS, 39th Main Rd, KAS Officers Colony, BTM 2nd Stage
Industry Preference: ERP / IT Services / SaaS Delivery / Consulting
Experience: 2-5 years
We are looking for an Operations Manager / Project Delivery Lead who can take full ownership of ERPNext implementation projects — from tracking milestones to ensuring client satisfaction. This role is perfect for someone who has worked with ERP implementation or IT delivery teams and knows how to balance functional, technical, and client expectations.
Drive end-to-end project governance using ERPNext/Jira
Conduct review meetings, publish MoM, track deadlines & risks
Ensure developers & consultants update tasks proactively — not after chasing
Act as secondary client contact for delivery coordination
Collect client feedback & testimonials at project closure
Maintain dashboards for project health, overdue items, and utilisation